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Data protection

Basic Data Protection Information

Responsible

  • Identity: Rural Management of the Canary Islands, SAU
  • CIF: A38075750
  • Address: C/ Jesus Hernandez Guzman, No. 2, floor C, Industrial Estate El Mayorazgo, 38110, Santa Cruz de Tenerife
  • Phone: +34 922 236 048
  • Email: protecciondedatos@gmrcanarias.com
  • Data Protection Officer: Does not have

Purpose and Legitimacy

TREATMENT ACTIVITY

PURPOSE OF PROCESSING

LEGITIMATION BASE

Tax and accounting management

Treatment necessary for compliance with tax and accounting obligations.

  • Contractual relationship
  • Legal obligation for the controller
  • Legitimate interests of the controller or third parties that prevail

Contact management

Data processing to maintain communications with interested parties

  • Contractual relationship

  • Prevailing legitimate interests of the controller or third parties

  • Express consent of the interested party

     

Informative communication/ notifications

Dissemination of activities and notifications of relevant information related to the entity’s activity

  • Prevailing legitimate interests of the controller or third parties

  • Express consent of the interested party

     

Customer and supplier management

Processing of data necessary for maintaining the commercial/contractual relationship with customers and suppliers, billing, sending promotions and advertising, and loyalty.

  • Contractual relationship

  • Business relationship

     

Sending advertising

Sending commercial information, notifications about events and activities of interest, offers, information about products and services, to clients and/or potential clients.

  • Express consent of the interested party

E-commerce

Preparation and management of orders and purchases made through web platforms.

  • Contractual relationship
  • Business relationship

Management of complaints and queries

Management of queries from clients, potential clients, users and other interested parties regarding the company’s services or management of complaints regarding billing, delivery of the service or other reasons.

  • Express consent of the interested party

Management of user registration for the web platform

Registration, maintenance and preservation of web platform users

  • Contractual relationship

  • Express consent of the interested party

     

Order management

Management and traceability of orders placed through the different distribution channels of the controller

  • Contractual relationship
  • Business relationship

Lead management

To be able to carry out the necessary communications with potential clients and/or other interested parties, sending estimates, rates, product costs and other information requested prior to establishing a contractual relationship.

  • Business relationship

Web management

Manage queries, contacts and complaints received through the website

  • Express consent of the interested party

Recipients

To which recipients will your data be communicated? Your data will not be communicated to third parties unless legally required to do so.

In order to provide a service to the controller, the data may be processed by a data processor acting on behalf of GESTION DEL MEDIO RURAL DE CANARIAS.

Rights

What are your rights when you provide us with your data?

  • Any person has the right to obtain confirmation from GESTION DEL MEDIO RURAL DE CANARIAS as to whether or not personal data concerning him or her is being processed.
  • Interested persons have the right to access their personal data, to have inaccurate personal data rectified, to complete incomplete personal data, and to request deletion when, among other reasons, the personal data are no longer necessary in relation to the purposes for which they were collected or when they withdraw consent for processing and this cannot be based on another legal basis.
  • In certain circumstances, interested parties may request that the processing of their data be limited, in which case we will only retain them for the exercise or defence of claims.
    In certain circumstances, the interested party has the right to data portability, that is, to receive the personal data that we hold so that the interested party can deliver it to another controller.
  • In certain circumstances and for reasons related to their particular situation, interested parties may object to the processing of their data. GESTION DEL MEDIO RURAL DE CANARIAS will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.
  • The interested party has the right to withdraw consent at any time, when the treatment is based on it.
  • The interested party has the right to lodge a complaint with a supervisory authority.

To exercise these rights, you can contact the email address proteciondedatos@gmrcanarias.com, indicating the right you wish to exercise.

Access to forms for exercising rights:

Additional information

How did we obtain your data? The data has been obtained from the interested party or from the company for which they provide their services or from clients to whom we provide a service.

The categories of data processed are:

Of an identifying nature. Those necessary for your professional or, where appropriate, personal location.

There is no planned transfer of your data outside the European Economic Community.

1. Identification

  • Title: Rural Management of the Canary Islands, SAU
  • CIF: A38075750
  • Phone: +34 922 236 048
  • Postal address: C/ Jesus Hernandez Guzman, No. 2, floor C, Industrial Estate El Mayorazgo, 38110, Santa Cruz de Tenerife.
  • Email address: protecciondedatos@gmrcanarias.com

2. Information and consent

By reading this Privacy Policy, the User is informed about the way in which GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU collects, processes and protects the personal data provided through the website www.gmrcanarias.com (hereinafter, the “website”), as well as those of his/her connection and navigation through the Website (hereinafter, “navigation”) and any other data that may be provided in the future to GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU.

This Privacy Policy has been drafted to facilitate your understanding, and to freely and voluntarily determine whether you wish to provide your personal data to GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU.

3. Obligation to provide data

The data requested in the forms accessible from the Website of GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU are, in general, mandatory (unless otherwise specified in the required field) to fulfill the established purposes. Therefore, if they are not provided or are not provided correctly, the purposes cannot be fulfilled.

4. Purposes for which Gestión del Medio Rural de Canarias SAU will process the user´s personal data and for how long

The personal data collected will be processed by GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU for the following purposes:

  • Manage subscription to newsletters and subsequent sending thereof .
  • Manage contact requests with CANARIAS RURAL ENVIRONMENT MANAGEMENT SAU.
  • Manage the sending of personalized commercial communications, by electronic and/or conventional means, in cases where the User expressly consents to this.
  • Manage the implementation of surveys and/or evaluations relating to the services provided by GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU and/or the perception of its corporate image.

The User’s data will be kept for the period necessary to fulfil each purpose or until the User requests to be removed from GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU, objects or revokes his/her consent.

5. User data that will be processed by management of the Gestión del Medio Rural de Canarias SAU

GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU may process the following categories of data, depending on the request made by the User:

  • Identification data: name, surname.
  • Contact information: Postal address, mobile phone number, email address.
  • User identification codes or keys.

6. Legitimation of the processing of user data

The data processing necessary for the fulfilment of the aforementioned purposes that require the User’s consent will not be carried out without the User’s consent.

Likewise, if the User withdraws his/her consent to any of the treatments, this will not affect the legality of the treatments carried out previously.

To revoke said consent, the User may contact GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU through the following channels: By means of a letter addressed to GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU, C/ Jesús Hernández Guzmán, nº 2, planta C, Pol. Ind . El Mayorazgo , 38110, Santa Cruz de Tenerife, or by email to the address: protecciondedatos@gmrcanarias.com, in both cases with the Reference “Data Protection”.

Likewise, in cases where it is necessary to process the User’s data to comply with a legal obligation or to execute the contractual relationship between GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU and the User, the processing would be legitimised as it is necessary for the fulfilment of said purposes.

For its part, the processing carried out to conduct surveys and/or evaluations relating to the quality of the services provided by GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU and/or the perception of its image as a company will be carried out based on the legitimate interest of the controller.

7. Recipients to whom the user data will be communicated

User data may only be communicated to Public Administrations, in the cases provided for by Law.

8. User responsibility

The User:

  • You will guarantee that you are of legal age or legally emancipated, if applicable, fully capable, and that the data you provide to GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU are true, accurate, complete and up to date. For these purposes, the User is responsible for the veracity of all the data that you communicate and will keep the information provided up to date, so that it reflects your real situation.
  • You will ensure that you have informed any third parties whose data you provide, if any, of the aspects contained in this document. You also guarantee that you have obtained their authorization to provide their data to GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU for the purposes indicated.
  • You will be liable for any false or inaccurate information you provide through the Website and for any direct or indirect damages caused by this to GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU or to third parties.

9. Exercise of rights

The User may send a letter to GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU C/ Jesús Hernández Guzmán, nº 2, planta C, Pol. Ind . El Mayorazgo , 38110, Santa Cruz de Tenerife, or by email to the address: protecciondedatos@gmrcanarias.com, in both cases, with the Reference “Data Protection”, attaching a photocopy of your valid identity document or passport, at any time and free of charge, to:

  • Revoke the consents granted.
  • Obtain confirmation as to whether or not GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU is processing personal data concerning the User.
  • Access your personal data.
  • Rectify inaccurate or incomplete data.
  • Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes for which it was collected.
  • Obtain from GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU the limitation of data processing when any of the conditions provided for in the data protection regulations are met.
  • Request the portability of your data.

Users are also informed that they may file a claim regarding the protection of their personal data with the Spanish Data Protection Agency, through the following link to the electronic headquarters of the Spanish Data Protection Agency:

https://sedeagpd.gob.es/sede-electronica-web/vistas/formReclamacionDerechos/

10. Security measures

GESTIÓN DEL MEDIO RURAL DE CANARIAS SAU will treat the User’s data at all times in an absolutely confidential manner and maintaining the mandatory duty of secrecy regarding them, in accordance with the provisions of the applicable regulations, adopting the necessary technical and organizational measures to ensure the security of your data and prevent its alteration, loss, processing or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.